Terms of service

Effective Date: March 30th 2026
Business Name: Becky Hancock Design
Website: https://beckyhancock.design


1. Overview

These Terms and Conditions govern your use of this website and services provided by Becky Hancock Design.

By accessing this website, submitting your information, or engaging our services, you agree to these Terms.


2. Services

Becky Hancock Design provides branding, website design, messaging development, marketing strategy, and consulting services.

All services are customized and defined within individual proposals or agreements.


3. Payment Terms

All services require payment in advance unless otherwise agreed in writing.

  • Payment must be received prior to project start
  • Payment plans must be completed on schedule
  • Late payments may delay or pause work

All payments are non-refundable unless explicitly stated.


4. Scope of Work

Each project includes a defined scope outlined in a proposal or agreement.

Requests outside of this scope may require additional fees.


5. Client Responsibilities

Clients agree to:

  • Provide timely communication and feedback
  • Deliver required content and materials
  • Participate in the project as needed

Delays may impact timelines.


6. Timeline and Delivery

Project timelines are estimates and depend on client responsiveness.

We are not responsible for delays caused by:

  • Late client feedback
  • Missing materials
  • Third-party platform issues

7. Revisions

Revisions are provided as outlined in your project scope.

Additional revisions may incur extra fees.


8. Intellectual Property

Upon full payment, final deliverables created specifically for the client are owned by both the client and Becky Hancock Design.

We retain the right to showcase work in our portfolio and marketing.


9. Confidentiality

Both parties agree to maintain confidentiality of any sensitive or proprietary information shared.


10. Results Disclaimer

We do not guarantee specific business results, revenue, or lead generation outcomes.


📱 11. SMS Communications and Program Terms

By providing your phone number through our website, forms, or booking systems, you consent to receive SMS messages from Becky Hancock Design.

Description of SMS Program

Our SMS program is used to communicate with clients and prospects regarding:

  • Appointment confirmations and reminders
  • Project updates and service-related notifications
  • Follow-ups related to inquiries
  • Occasional promotional messages (only if you opt in)

Message frequency varies based on your interaction with our services.


Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

Once you opt out, you will no longer receive SMS messages unless you re-subscribe.


Support and Assistance

If you need assistance, reply:

HELP

Or contact us at:
[Insert Email Address]


Message and Data Rates

Message and data rates may apply based on your mobile carrier and plan.


Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


Privacy and Data Use

Your use of our SMS services is also governed by our Privacy Policy:
👉 https://beckyhancock.design/privacy-policy/

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.


12. Age Restriction

This website and our services are intended for individuals who are 18 years of age or older.

By using this site or submitting your information, you confirm that you are at least 18 years old.


13. Limitation of Liability

Becky Hancock Design is not liable for:

  • Loss of revenue or business opportunities
  • Third-party platform failures
  • Misuse of deliverables

Liability is limited to the total amount paid for services.


14. Termination

Either party may terminate services in writing.

  • Payments are non-refundable
  • Work completed will be delivered
  • Outstanding balances remain due

15. Third-Party Tools and Platforms

We may use third-party tools to deliver services.

We are not responsible for:

  • Platform outages
  • Subscription costs
  • Changes to third-party services

16. Governing Law

These Terms are governed by the laws of the State of New York.


17. Updates to These Terms

We may update these Terms at any time.

Continued use of the website or services constitutes acceptance of any updates.


18. Contact Information

Becky Hancock Design
[Insert Email Address]
https://beckyhancock.design